Learn how to drive adoption of Microsoft Copilot for Microsoft 365 using the user enablement framework to create and implement a robust adoption plan.

Full Time

1 Day

7 Hours

Module 1: Introduction to Copilot for Microsoft 365

This module explores the intricacies of Copilot for Microsoft 365, offering insights into its functionality and Microsoft's dedication to implementing AI responsibly and ethically.

By the end of this module, you should be able to:

·      Describe the purpose and functionalities of Copilot for Microsoft 365.

·      Outline the working principles behind Copilot for Microsoft 365.

·      Identify the core components integral to Copilot for Microsoft 365.

·      Articulate Microsoft's dedication to responsible AI practices.

Module 2: Explore the possibilities with Copilot for Microsoft 365

This module explores the practical usage of Copilot for Microsoft 365 across Microsoft 365 applications, demonstrating how to streamline workflow and increase productivity.

By the end of this module, you should be able to:

·      Identify and apply the key features of Copilot for Microsoft 365 in each Microsoft 365 application to enhance your productivity and workflow.

·      Understand how Copilot for Microsoft 365 integrates with Teams to provide a centralized hub for all your work-related information.

·      Utilize the AI capabilities of Copilot for Microsoft 365 to transform your approach to tasks in Microsoft 365, making them more intuitive and efficient.

Module 3: Optimize and extend Copilot for Microsoft 365

This module explores comprehensive best practices for Copilot for Microsoft 365 and key extension methods, ensuring you harness the full potential and versatility of Copilot's functionality.

By the end of this module, you should be able to:

·      Describe the best practices for using Copilot for Microsoft 365.

·      Understand how to effectively prompt Copilot for Microsoft 365.

·      Describe the capabilities of plugins within Copilot for Microsoft 365.

·      Understand Microsoft Graph connectors and how they can be used to integrate data from external sources into Copilot for Microsoft 365.

Module 4: Explore User Enablement Strategies for Adopting Copilot for Microsoft 365

Learn about the key principles within the people first strategy, the importance of user enablement, the Copilot for Microsoft 365 user enablement framework and becoming an AI-powered organization.

By the end of this module, you're able to:

·      Describe the importance of user enablement.

·      Describe the three-part approach to becoming AI-powered with Copilot for Microsoft 365.

·      Describe the People First strategy and its three key principles.

·      Describe the Copilot for Microsoft 365 user enablement framework.

·      Discover insights from an organization who adopted Copilot for Microsoft 365 to transform their business.

Module 5: Envision a Successful Adoption of Copilot for Microsoft 365

Learn about the first phase, Get ready, in the user enablement framework and how to set the foundation for a transformative adoption process of Copilot for Microsoft 365 in your organization.

By the end of this module, you're able to:

·      Understand the key roles needed to assemble the appropriate user enablement team.

·      Create an AI council.

·      Define a user experience strategy.

·      Identify and prioritize scenarios.

·      Establish success measures and reporting plan.

·      Assess your organization's readiness.

Module 6: Onboard and Empower Your Employees to use Copilot for Microsoft 365 Efficiently

Learn about the second phase, Onboard & engage, in the user enablement framework and how to empower your employees to use Copilot for Microsoft 365 effectively and efficiently.

By the end of this module, you're able to:

·      Establish a Copilot for Microsoft 365 Center of Excellence

·      Build a Champion and an Early Adopters Programs

·      Build an engagement strategy

·      Build a training strategy

·      Describe rapid enablement training

Module 7: Drive Value and Maximize the Impact of Copilot for Microsoft 365 within Your Organization

Learn about the third phase, Deliver impact, in the user enablement framework and how to maximize the value and impact of Copilot for Microsoft 365 for your employees and in your organization.

By the end of this module, you're able to:

·      Gather feedback from users through listening sessions.

·      Track end user adoption through distribution of surveys.

·      Review and track Copilot usage in the Microsoft Copilot Dashboard in the Microsoft 365 admin center.

·      Conduct monthly service health reviews.

·      Encourage ongoing engagement of Copilot for Microsoft 365.

Module 8: Extend and Optimize Copilot for Microsoft 365 in your Organization

Learn about the fourth phase, Extend & optimize, in the user enablement framework and how to capitalize on the established foundation and expand the capabilities of Copilot for Microsoft 365.

By the end of this module, you're able to:

·      Describe the three-part strategy to enhance Copilot for Microsoft 365.

·      Design scenarios using the Modern Collaboration Architecture framework.

·      Describe how Copilot Studio helps you customize Copilot for Microsoft 365.